Privacy Policy

Privacy Policy

Effective Date: October 2026

Operating Entity: Atlantis Pro (Pty) Ltd, trading as Cape Beacon Property Management ("Cape Beacon", "We", "Us", "Our")

Service Area: Cape Town, Western Cape, South Africa

1. Introduction

Atlantis Pro (Pty) Ltd t/a Cape Beacon Property Management respects your privacy and is committed to protecting the personal information of property owners, website visitors, and short-term rental guests. This Privacy Policy explains how we collect, use, store, and safeguard your information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We collect personal information necessary to provide professional property management and short-term rental services. This includes:

  • Property Owner Information: Full name, contact details (email address, phone number), physical/postal address, banking details for revenue payouts, and property title/deed or management mandate documentation.

  • Guest Information: Full name, contact details, identity or passport numbers (required for local short-term rental compliance and security), check-in/check-out dates, and payment records.

  • Website & Inquiry Data: Information submitted via our website lead forms (such as property location, bedroom count, and estimated valuation inquiries) as well as standard technical usage data (IP addresses, browser type) gathered through cookies.

3. How We Use Your Information

We use collected personal information strictly for legitimate business and operational purposes, including:

  • Evaluating property management inquiries and preparing custom income estimates.

  • Managing short-term rental bookings, guest communications, and check-in procedures.

  • Coordinating professional housekeeping, maintenance, and vendor services for your property.

  • Processing monthly financial statements and owner revenue payouts.

  • Complying with South African legal, tax (SARS), and municipal short-term letting regulations.

4. Data Disclosure & Sharing

We do not sell, rent, or trade your personal information. We may share information with trusted third parties only when necessary for operations:

  • Booking Platforms: Channel managers and booking sites (e.g., Airbnb, VRBO, Booking.com) used to host and secure reservations.

  • Service Providers: Vetted local contractors, cleaning services, and maintenance technicians required for property upkeep.

  • Legal & Financial Authorities: Regulatory or tax authorities (such as SARS) when legally mandated to do so.

5. Data Security & Retention

  • We implement robust technical and organizational security measures to protect personal information against unauthorized access, loss, or alteration.

  • Financial records and owner agreements are retained for the legally required duration under South African corporate and tax law. Guest data is securely stored and archived in line with standard hospitality requirements.

6. Your Rights Under POPIA

Under POPIA, you have the right to:

  • Request access to the personal information we hold about you.

  • Request correction, updating, or deletion of inaccurate or obsolete personal data.

  • Object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the details below.

7. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our information officer at:

  • Entity Name: Atlantis Pro (Pty) Ltd t/a Cape Beacon Property Management

  • Email: privacy@capebeacon.co.za / support@capebeacon.co.za

  • Location: Cape Town, South Africa